Sales disclosure & refunds
English translation of the Japanese sales disclosure. Policy version: 2026-10-29-paid-v1. Effective October 29, 2026.
| Seller | NISHIKI LLC (合同会社NISHIKI) |
|---|---|
| Responsible representative | Koichi Kuze (久世 晃一) |
| Address | 9-1-7 Akasaka, Minato-ku, Tokyo 107-0052, Japan |
| Telephone | Disclosed by email without delay on request through the contact form. Requests may be made before purchase. |
| Contact | Contact form |
| Company website | nishiki-llc.co.jp |
| Product | PicPrep v1.x software license for Windows |
| Prices | Personal: JPY 980, tax included, 1 activated PC. Multi: JPY 1,980, tax included, up to 3 activated PCs. |
| Other costs | You bear internet connection costs for download, activation and use. No shipping fee applies to this downloadable product. |
| Payment | Credit card through Stripe. Available card brands are shown at checkout. Payment is made at purchase; bank debit timing depends on your card issuer. |
| Delivery | Download the app and activate it with the license key emailed after payment is confirmed. License generation and email are automatic; network or delivery issues may cause delays. Check spam and contact us if it does not arrive. |
| Term and renewal | One-time purchase, no subscription or automatic renewal. Covers v1.x, excluding future v2+ and Mac editions. Perpetual provision of the activation server is not promised. |
| Purchase deadline | A deadline, if any, will be displayed separately. No time-limited price is currently announced. |
| System requirements | Windows 11 (x64). Windows 10, Windows on ARM, macOS and Linux are outside the tested scope. Initial activation and periodic checks require the internet. Try the free edition on your PC before purchasing. |
Returns, cancellation and refunds
No physical return is needed. Request a full refund through the contact form within seven days of purchase, for any reason. Provide your purchase date, purchase email and information identifying the order. Full license keys and card numbers are not needed.
Refunds use the original payment method. We charge no refund fee. The time until the refund appears on your card statement depends on your card issuer and other providers. The refunded license is deactivated.
After seven days, we generally do not accept cancellation or refunds for a change of mind. Duplicate purchases, non-delivery of a license and issues we cannot resolve are considered individually. This policy does not limit rights granted to you by law.
If a defect in a supported environment causes the product not to conform to the contract, we investigate and provide a fix, workaround or refund as appropriate.